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FREE Business online health assessment

Get a FREE In-depth Business Online Health Assessment to learn more about your online health score today!

Business online health assessment

BUSINESS

Your Business Information

Business Name *

Business Address *

City *

State/Province *

ZIP / Postal Code *

Business Phone Number *

Website URL

CAPTURE

Capturing leads for your business

Does your business have missed-call text-back in place? *YesNoSmall and mid-sized businesses miss about 62% of calls! Automating a text message back to missed-call dialers prevents prospects from calling competitors and recoups countless in would-be missed revenue!

Does your website have a text-enabled phone number? *YesNo9 out of 10 people want to use messaging to interact with businesses, and the average open rate of an SMS is 99%! It’s critical that businesses offer Text Messaging as a communication channel for their customers.

Does your website have an SMS chat widget? *YesNoSMS chat widgets allow website visitors to quickly initiate a text-message conversation but not be tethered to a website

Are popular listings/citations in place and in order? *YesNoTop-ranking local businesses have approximately 81 citations from top-level domains on average and search engines love to see consistent data.

NURTURE & CLOSE

Nurture & close conversations into sales

Does your business have a consolidated conversation stream? Is it mobile-friendly? *YesNoManaging conversations across communications in one conversation stream increases response time and ensures conversations don't go unanswered

Is your business leveraging Text Snippets or auto-replies for FAQs? *YesNoResponse time is the #1 factor when it comes to turning conversations into sales.

Is the business set up to send personalized video messages to leads? *YesNo93% of companies who send personalized videos see an increase in conversion rates

Does the business have Text-2-Pay? *YesNoBusinesses need to be able to collect payments on the go and Text-2-Pay makes it easy and lightning fast.

Does the business have Tap-2-Pay? *YesNoTap to pay turns smartphones into credit card readers, enabling payment anywhere!

EVANGELIZE

Online reputation, Review Requests, Quick Actions, Review Replies.

Does your business have an acceptable amount of Facebook and Google reviews? *YesNo60% of consumers feel that the number of reviews a business has is critical and 88% of consumers make the effort to consult reviews before purchase

Does business have an acceptable rating? *YesNo3.3 Stars is the minimum rating customers accept

Are reviews being generated frequently and consistently? *YesNoA steady increase in reviews has been shown to correlate with an increase in phone calls from Google Business Profiles

Are reviews being replied to? *YesNo89% of consumers say they’re likely to choose a local business that responds to reviews.

REACTIVATE

Database, Bulk Actions, Newsletter, and Email Campaigns

Does your business have a database of emails and phone numbers? *YesNoBusinesses who aren't consistently growing a database of potential and existing customer information generate significantly less repeat-buyers than businesses who have healthy databases

Does your business have a way to send bulk email/sms? *YesNoBusinesses that can send news, promotions, updates, and stories to contacts in bulk are able to generate new sales on-demand

Does your business have a Newsletter Builder? *YesNoVisual emails create brand awareness and increase brand loyalty

RESULT

Get a FREE In-depth Marketing Audit Report and learn more about your online health score today!

Checklist Scoreout of 16

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